Senior / Staff Content Design

UX Content Design

AI Product Content · Content Systems · Governance

A decade of staff-level content design at companies including Procore, Disney, Nava, and Intuit. Available for full-time roles and senior or staff-level contract engagements.

Procore

Staff Content Designer

Disney

Content Strategist

Nava PBC

Sr. Content Strategist

Intuit

Content Designer

Full-Time Roles

Staff Content Designer

I build the frameworks, standards, and infrastructure that help product teams ship clear, trustworthy content — at the intersection of writing, systems thinking, and cross-functional leadership. My work spans conversational AI, content modeling, prompt standards, onboarding strategy, and CMS-backed architecture. I've partnered with Legal, Engineering, Design, Product, and Research to align teams on voice, tone, and trust — and built internal tools that reduce engineering dependency and accelerate iteration.

AI UX WritingConversational InterfacesContent ModelingContent GovernanceContentfulPrompt DesignLocalizationCross-Functional Leadership
  • Led AI product content for Procore's AI assistant, Assist — conversational UX, onboarding, error handling, and prompt standards
  • Built a Contentful-backed prompt library and content model system enabling instant updates without engineering support
  • Authored AI Writing Guidelines with Legal — compliant standards for voice, tone, and attribution
  • Led the Copilot → Assist rebrand across Product, Design, Marketing, and Legal
  • Content strategy at Disney Parks & Resorts — RunDisney, Disney Institute, Disney Cruise Line, Disney Meetings

Contract Engagements

Available for contract

Content Migration

Large-scale content migration across CMS platforms. I review, restructure, and migrate documentation to align with new content models, standards, and taxonomy. Executed migrations into Contentful at enterprise scale — coordinating with authors, applying metadata standards, and cleaning up redundant or conflicting content.

ContentfulContent ModelingTaxonomyContent AuditsCMS Governance

Available for contract

AI Content & Systems

AI writing guidelines, prompt standards, conversational UX, and content governance for AI-powered products. Built internal AI writing assistants, authored Legal-approved AI content policies, and designed content systems that scale across teams without engineering dependency.

AI UX WritingPrompt StandardsAI GuidelinesConversational UXContent Governance

Available for full-time roles and senior or staff-level contract engagements.