UX CONTENT DESIGN

AI Product Content · Content Systems · Governance

A decade of staff-level content design at companies including Procore, Disney, Nava, and Intuit. Available for full-time roles and senior or staff-level contract engagements.

PROCORE STAFF
CONTENT DESIGNER
DISNEY CONTENT
Strategist
NAVA PBC
Sr. Content Strategist
Intuit
Content Designer

FULL-TIME ROLES

Staff Content Designer

I build the frameworks, standards, and infrastructure that help product teams ship clear, trustworthy content — at the intersection of writing, systems thinking, and cross-functional leadership. My work spans conversational AI, content modeling, prompt standards, onboarding strategy, and CMS-backed architecture. I've partnered with Legal, Engineering, Design, Product, and Research to align teams on voice, tone, and trust — and I've built internal tools that reduce engineering dependency and accelerate iteration.

AI UX Writing Conversational Interfaces Content Modeling Content Governance Contentful Prompt Design Localization Cross-Functional Leadership

• Led AI product content for Procore's AI assistant, Assist — conversational UX, onboarding, error handling, and prompt standards

• Built a Contentful-backed prompt library and content model system enabling instant updates without engineering support

• Authored AI Writing Guidelines with Legal — compliant standards for voice, tone, and attribution

• Led the Copilot → Assist rebrand across Product, Design, Marketing, and Legal

• Content strategy at Disney Parks & Resorts — RunDisney, Disney Institute, Disney Cruise Line, Disney Meetings

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Available for senior and staff-level contract work in two specific areas. I can work independently to high standards with minimal ramp-up time — and I've done both of these at enterprise scale.

Available for contract
Content Migration
Large-scale content migration across CMS platforms. I review, restructure, and migrate documentation to align with new content models, standards, and taxonomy. I've executed migrations into Contentful at enterprise scale — coordinating with authors, applying metadata standards, and cleaning up redundant or conflicting content along the way.
Contentful Content Modeling Taxonomy Content Audits CMS Governance
Available for contract
AI Content & Systems
AI writing guidelines, prompt standards, conversational UX, and content governance for AI-powered products. I've built internal AI writing assistants, authored Legal-approved AI content policies, and designed content systems that scale across teams without engineering dependency.
AI UX Writing Prompt Standards AI Guidelines Conversational UX Content Governance
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TELL ME ABOUT YOUR PROJECT →

CONTRACT ENGAGEMENTS